Diaper Bag - Nylon Brown

When you place an order with Raniumatix, it immediately enters our fulfilment system. Our warehouse team carefully checks each item to make sure it matches your order, is free from defects, and meets our quality standards. This preparation process normally takes 1–5 business days, as we believe it’s worth spending a little extra time to guarantee that what you receive is exactly what you expected. After this step, your package is packed securely and dispatched for delivery.

Estimated Delivery Timeframes
Once your order has left our warehouse, you can expect delivery within 3 to 14 business days. While the timing may vary depending on courier networks and regional delivery conditions, we always provide a tracking number so you can follow your parcel every step of the way. Many of our customers receive their items earlier than expected, but in all cases, we work closely with our delivery partners to ensure a smooth experience from start to finish.

Our Logistics Partner
For the international stage of shipping, Raniumatix collaborates with SilverBridge Logistics, a professional third-party provider based in China. They specialize in coordinating cross-border transport and making sure goods move efficiently through global distribution channels. Their role is vital in bridging the overseas journey before parcels are processed within the UK for final delivery to your door.

Product Availability and Stock
Every product displayed in our store is part of our ready-to-ship inventory. Unlike many stores that rely on third-party suppliers or external stock, we maintain a fully managed warehouse with items available on hand. This means there are no unnecessary waiting times for us to source your product — once your order is confirmed, we can start processing it right away.

At Raniumatix, we understand that sometimes an item may not be the perfect fit. For this reason, we offer a clear and simple returns process that is designed to give you peace of mind. Returning a product is completely free of charge, and we provide you with everything you need to make the process easy.

How to Begin the Return
To initiate a return, simply contact us at info@raniumatix.com with your order number and a short explanation of the reason for returning the product. Our customer support team will respond promptly with detailed instructions and send you a prepaid return label by email. This label covers all return shipping costs, so you do not need to worry about paying any additional fees.

Step-by-Step Return Procedure

1. After contacting us, you will receive your prepaid label and guidance on packaging the product securely.
2. Place the product in its original packaging if possible, or use a sturdy alternative.
3. Attach the prepaid label to the parcel.
4. Drop off the package at the nearest service point of the designated courier.

Because we cover the full return cost, you can return products without spending any money of your own. This system is designed to be stress-free and transparent, ensuring that all customers can shop with full confidence.

Return Addresses
Depending on your location or convenience, you can send your parcel to either of the following addresses:

UPS Customer Centre
21 George Street
Birmingham B3 1QA
United Kingdom

Royal Mail Customer Service Point
14 Kingsway
Cardiff CF10 3FD
United Kingdom

Refunds and Exchanges
As soon as we receive your return, our team inspects the item to confirm that it meets the return conditions. Once approved, your refund will be issued directly back to the original payment method, usually within a few business days. If you have chosen an exchange instead of a refund, the replacement product is dispatched immediately and shipped at no additional cost to you. Throughout the process, you will receive email notifications so that you are always aware of the current status of your return or exchange.